Returns & Warranty Policy
We want you to be confident in your purchase. If something isn’t right, our team is here to help.
30-Day Returns (RMA Required)
- Returns are accepted within 30 days of delivery with prior RMA authorization.
- Items must be unused, in original packaging, and in resalable condition.
- A 20% restocking fee usually applies to returns that are not due to our error.
- To request an RMA, please contact us at Contact Us or call 810-424-0060.
Exchanges: Defects or Upgrades
- We will exchange products for defects or manufacturing issues within 30 days.
- If you need to upgrade to a different product, we’re happy to help arrange an exchange within 30 days.
Warranty Support
All products include a warranty. If you have a question, need troubleshooting, or believe an item may be defective, our service team will assist with diagnostics and next steps. Start by reaching us at Contact Us or call 810-424-0060.
How to Request an RMA
- Provide your order number, part number, and reason for return/exchange.
- We’ll issue an RMA number and return instructions.
- Pack items securely; include all accessories, manuals, and packaging.
Shipping & Refunds
- Unless the return is due to our error or a confirmed defect, return shipping is the customer’s responsibility.
- Refunds are issued to the original payment method after inspection of the returned items (less any applicable restocking fees).
Note: Certain items may be evaluated on a case-by-case basis. Please contact us if you’re unsure whether your item qualifies for return or exchange.
Need help? Our team is here to assist: Contact Us or call 810-424-0060.